Contact and Office Support

• How do I contact the right AGS team for air or sea export/import bookings and customer service?
• How do I find AGS office locations and opening hours for Sydney, Melbourne, Brisbane, Adelaide, and Fremantle?

Shipment Tracking and Service Planning

• How do I know which AGS service is best for my shipment: air freight, sea freight, FCL, LCL, or break bulk?
• How do I get a quote or request a booking for air freight, sea freight, or consolidation services?
• How do I change or cancel a shipment booking after it has been confirmed?

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Bookings, Documentation, and Customs

• How do I arrange customs clearance and make sure my import/export documents are ready before shipment?
• Where can I find AGS shipping forms and reference documents for bookings, dangerous goods, container weights, and routing orders?
• How do I submit a routing order or shipping instructions for my sea freight or air freight booking?